1. Lesson Fees & Payment

• Fees are payable monthly before the first lesson in the first week of each calendar month. To confirm your place in the class, we would need you to make payment for the first month upon registration.
• SOL reserves the right to withhold or suspend access to lessons and materials until payment is received. This covers both live lessons and access to recordings/materials.
• Lessons will not be conducted during SOL’s Term Holiday, on the gazetted Public Holidays, and on the eve of the Chinese New Year.
• Classes will continue as scheduled on Hari Raya Puasa Eve, Teachers’ Day, Children’s Day, and Deepavali Eve to ensure minimal disruption to the learning programme.

2. Termination & Notice Period

• For termination of course, please give the tutor a 1 calendar month notice. (For example, if your last month of attendance is in May, you are required to inform the tutor by 30th April).
• Lessons are non-transferable. Fees paid are non-refundable once the month has commenced, regardless of attendance.

3. Missed Lessons (Student’s Absence)

• Lessons missed due to a Student’s absence will not be replaced and are non-refundable.
• Parents and Students are encouraged to access the lesson recording link to catch up on the missed content.

4. Rescheduled / Extra Lessons (Initiated by Tutor)

• Rescheduled lessons: If the tutor is unable to conduct a lesson due to unforeseen circumstances (e.g., medical leave), a make-up lesson will be rescheduled. The date and time will be arranged based on the availability of the tutor and the majority of students.
• Extra lessons (e.g., for revision purposes before exams): The date and time will be arranged based on the tutor’s availability and the majority of students.
• Such sessions are typically held on Sundays. Students who are unable to attend due to scheduling conflicts may access the lesson recording link, which will be available within 3 working days and will expire after 30 days, to catch up on the missed content.

5. Lesson Recording Use

• Lesson recordings are solely for use by the enrolled Student and must not be shared, distributed, or reproduced.
• Lesson recording link will be made available within 3 working days and will expire after 30 days, for students to catch up on the missed content.

6. Trial Lessons

• Students attending a trial lesson will receive a worksheet via email.
• Parents are responsible for printing this worksheet so that the Student can complete exercises and participate fully in the trial lesson.

7. Curriculum Materials

• Curriculum materials (worksheets, notes, resources) are provided only for the courses paid for.
• Students registering mid-term will receive materials from the date of enrollment onward.

• All SOL worksheets, notes, and teaching resources remain the intellectual property of SOL.
• Parents and Students are prohibited from reproducing, distributing, or transmitting SOL materials in any form.
• SOL may, from time to time, use anonymized or non-sensitive Student work (e.g., answers, solutions, examples) for teaching or training purposes.

• Parents are responsible for ensuring that their child has a safe and conducive home learning environment, including stable internet access and a suitable device for lessons.
• Parents are responsible for ensuring their child is in suitable health to attend lessons.
• SOL shall not be held liable for any personal injury, property damage, or loss sustained during lessons.

• SOL reserves the right to change class schedules or assign different tutors when necessary.
• SOL may, at its discretion, discontinue a Student’s enrollment in cases of non-payment of fees, repeated absenteeism, or behavior that disrupts the learning environment.
• SOL reserves the right to amend these Terms & Conditions with prior notice (e.g., via email or website). Continued enrollment after such amendments shall be deemed acceptance of the revised Terms & Conditions.

• By providing your personal data and registering your child for any SOL programme, you acknowledge that you have read, understood, and agreed to these Terms & Conditions and the Personal Data Protection Policy.
• For inquiries, please contact us at: enquiries@scienceoflearning.sg